Privacy Policy
Your privacy is important to us at Ridgeline Land Solutions. We are committed to safeguarding your personal information and being transparent about how we collect, use, and protect it. If you have any questions regarding this policy, please contact us at [email protected].
Our Privacy Principles
Minimal information collection: We only request and collect personal information that is necessary for us to operate our services and ensure you receive the best client experience.
Data retention: We retain personal information only for as long as it is needed for the purposes for which it was collected.
Transparency and control: We strive to make it easy for you to realise how your information is used and to maintain control over your data.
Full disclosure: We aim to be clear about how we collect, use, and share your personal information.
Applicability
This privacy policy applies to information collected when you use:
Our website: ridgelinelandsolutions.co.nz
Information We Collect
We collect information about you in the following ways:
1. Information you provide
Basic information: For communications purposes, such as your name, email address, and contact number.
Communications: Information from interactions with us, such as enquiries, customer service emails, or feedback.
2. Information we collect automatically
Log information: Details like browser type, IP address, and access times when visiting our site.
Usage information: Actions taken on our website to help us improve the user experience.
Location information: Approximate location derived from your IP address.
Cookies & technologies: We use cookies to track usage preferences and enhance your browsing experience.
How and Why We Use Your Information
We use your information for the following purposes:
- Service provision: To provide the best service and customer experience to you as our valued client.
- Service improvement: To develop and enhance our service offerings and communications.
- Personalisation: To customise your experience and provide relevant content recommendations.
Sharing Information
We do not sell personal information. We may share information in the following scenarios:
- With contractors & partners: For service provision.
- With third-party vendors: For tasks such as payment processing and marketing analytics.
- With your consent: For any other authorised third-party sharing you have approved.
Data Retention & Security
We retain information only as long as necessary for its intended purpose or as required by New Zealand law. While no online service is completely secure, we employ industry-standard measures to protect your information from unauthorised access, use, or disclosure.
Your Choices & Rights
You have the right to:
- Limit information: Provide only the details required for our service to you.
- Opt-out: Unsubscribe from promotional emails or marketing programmes at any time.
- Access & correction: Request a copy of the personal data we hold about you or ask for corrections if the information is inaccurate.
Policy Changes
We may update this privacy policy periodically to reflect changes in our services or legal obligations. Updates will be posted on this page.
For questions, concerns, or to exercise your privacy rights, please contact us at: [email protected]